e-Grievance Redressal System

How It Works ?
  • If you have any complaints related to the schemes mentioned in left, then dial 155335 from your mobile/Telephone
  • Call Center Executive will receive your complaint and will registered the complaint then you will be provided with a ticket number
  • System will forward your complaint to respective Officer for action. Also a copy will be sent to Higher Official.
  • After verification officers updates the status in sanjog Helpline. Call to call center or access to website to know the complaint status.
To Know Your Grievance Status Please enter Your Ticket Number
Post Your Grievance through

Email: grievance.sanjoghelpline [at] gmail [dot] com


  • Rural Water Supply and Sanitation :: RWSS
    RWSS is a health project which aims to achieve this through the supply of an increase awareness of hygiene, improved sanitation and improved access to clean water.Its objective is to Improved health of rural communities through pro-vision of increased access to safe water supply and sanitation facilities.
  • Pradhan Mantri gram Sadak Yojana :: PMGSY
    The primary objective of the PMGSY is to provide Connectivity, by way of an All-weather Road (with necessary culverts and cross-drainage structures,which is operable throughout the year), to the eligible unconnected Habitations in the rural areas, in such a way that all Unconnected Habitations with a population of 1000 persons and above are covered

    in three years (2000-2003) and all Unconnected Habitations with a population of 500 persons and above by the end of the Tenth Plan Period (2007). In respect of the Hill States (North-East, Sikkim, Himachal Pradesh, Jammu & Kashmir, Uttaranchal) and the Desert Areas (as identified in the Desert Development Programme) as well as the Tribal (Schedule V) areas, the objective would be to connect Habitations with a population of 250 persons and above.

  • Mahatma Gandhi National Rural Employeement Guarante Scheme :: NREGS
    The Mahatma Gandhi National Rural Employment Guarantee Act aims at enhancing the livelihood security of people in rural areas by guaranteeing hundred days of wage-employment in a financial year to a rural household whose adult members volunteer to do unskilled manual work.
  • Public Distribution System :: PDS
    Objective of the Food, Supplies and Consumer Protection Department in the state of Orissa is to ensure availability of essential commodities and check malpractices in supply and trade of food grains, petroleum products, sugar and other notified items. These commodities are available through Public Distribution System (PDS) as well as in open market. Targeted PDS is meant for making available essential commodities to the weaker sections at administered prices. The department ensures supply even at the remotest corner of the state.
  • Targeted Rural Initiative for Poverty Termination and Infrastructure :: TRIPTI
    TRIPTI aims at enhancing the socio-economic status of the poor, especially women and disadvantaged groups, in ten districts of Orissa over a period of five years, beginning 10 February 2009. The project is assisted by the International Development Agency of the World Bank and implemented by Orissa Poverty Reduction Mission, a society under the Panchayati Raj Department of government of Orissa.
  • Bhubaneswar Muncipal Corporation :: BMC
    BMC as an organization, has traversed through many intricate paths and still grown from strength to strength.BMC has undertaken pioneering work in various fields and perceives its role as principal provider of services as detailed below to provide a better quality of life to the residents of Bhubaneswar. “Health & Sanitation ,Slum Development ,Disaster Management , City Beautification ,Citizen Services ,Efficient Solid Waste Management ,Underground Sewerage System in the city ,Efficient Urban Planning and Development ,Online Services ,Vending Zones ,Parking Zones”.
  • Janani–Shishu Suraksha Karyakram :: JSSK
    Janani–Shishu Suraksha Karyakram (JSSK), a initiative of both Central and State Government , aims to eliminating out of pocket expenses for families of pregnant women and sick newborn, who seek care in government health facilities so as to reduce MMR and IMR. The new initiative of JSSK would provide completely free and cashless services to pregnant women during delivery (both normal and caesarean operations) and sick new born (up to 30 days after birth) in designated Government health institution. The free entitlement includes free referral transport, free drugs, free diet, free blood, free diagnosis and no user fees.