e-Grievance Redressal System

How It Works ?
  • If you have any complaints related to the schemes mentioned in left, then dial 155335 from your mobile/Telephone
  • Call Center Executive will receive your complaint and will registered the complaint then you will be provided with a ticket number
  • System will forward your complaint to respective Officer for action. Also a copy will be sent to Higher Official.
  • After verification officers updates the status in sanjog Helpline. Call to call center or access to website to know the complaint status.
To Know Your Grievance Status Please enter Your Ticket Number
Post Your Grievance through

Email: grievance.sanjoghelpline [at] gmail [dot] com

About Sanjog Helpline

Sanjog Helpline (sanjoghelpline.odisha.gov.in) is the Orissa State Call Center for the citizens accessed through a Toll Free Number 155335 for any complint related to Orissa Government operated Scehemes.

Sanjog Helpline Objective is to make the Rural Orissa citizen’s grievance resolved process through a single window and a central grievance redressal system with a faster disposal of grievance. Sanjog Helpline meets objective with the following features

  • Single window service for Citizen to register grievances.
  • Escalation of Citizen Grievances to respective departments in a shorter time frame.
  • Instant information sent to respective office heads about any grievances in form of SMS & Mail.
  • 2-way information sharing for tracking down information as well solving grievances.